MARKETS SERVED

GOVERNMENT

Financial integrity is one of the key performance indicators of effective local government. State, County, and Municipal governments are often faced with the dilemma of maximizing collection efforts while still being sensitive to their citizens; this is when experience really counts. Penn Credit’s skilled Collection Specialists are trained to collect a variety of debt types including taxes, traffic and court citations, parking fines, municipal utility invoices and other government fees and fines in a respectful yet effective manner. Our solutions have proven highly successful for government entities across the Country and have contributed to our reputation for excellence in this area.

HEALTHCARE

Economic and regulatory pressures and the ramifications that accompany them are no strangers to healthcare industry professionals. This places a premium on finding a partner who you can count on to recover unpaid receivables in a compliant manner. Penn Credit has decades of experience providing services to community hospitals through multi-facility health networks as well as physician groups, nursing facilities and emergency medical service (EMS) providers. Supplementing our third-party collection services, we offer a range of Extended Business Office (EBO) services in a first-party capacity through our Penn Billing outsourcing division.

EDUCATION

The re-payment of student loans, tuition and other higher education receivables can be a challenge for students and recent graduates.  Penn Credit is well equipped to work with students to understand their obligation and available repayment options.  Penn Credit‘s higher education collection programs allow Colleges and Universities to strike a balance between maintaining a positive public image and collecting what is owed.

Toll Road Operators

Penn Credit provides a range of services to toll facilities throughout the United States. Our innovative solutions include pre-collection noticing and outbound calling as well as delinquent collections for Pay-by-Mail invoices, toll violations and negative balance accounts. All efforts are geared to educate the customer about the many options to resolve their delinquent account and how avoid unpaid tolls in the future with pre-paid or post-toll payment methods.  Our services help increase compliance with the law and the business rules of the tolling agency while providing world-class customer service to their customers.

Utilities / Telecommunications

Penn Credit recognizes that the collection of utility and telco accounts are a continuing challenge. This situation is even more compounded when account write-offs translate into higher costs for consumers and hinder efforts to maintain a positive reputation with customers and government regulators. Penn Credit’s broad client base has fortified our knowledge and expertise to locate final-bill consumers and generate the payments you need. Whether you are a regional electric company or a national telco provider, Penn Credit is prepared to provide a custom collection program to resolve your unpaid receivables quickly and professionally.

Questions?

Contact an Associate for Answers.