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Markets Served

For over 20 years, Penn Credit has implemented powerful collection strategies across a variety of markets that have consistently delivered the type of results our clients have come to expect. Such results don’t happen by accident, but are the product of persistence, competence, and commitment to being “the best in class”. Whether you’re a local electric utility, hospital, or state government, Penn Credit has the resources, experience, and know-how to devise a customized receivables management solution that fits both your needs and budget.

Bankcard

Bankcard receivables play a major role in Penn Credit’s diversified account portfolio. Our account executives and collection managers closely monitor our collection strategies and team with our clients to ensure their accounts are receiving the right type of concentration needed to maximize liquidation rates.


Commercial

Penn Credit understands that collecting commercial receivables is not the same as collecting consumer receivables. Handling “Business to Business” accounts requires both experience and specialized collection methods that vary from locating those responsible to identifying assets for possible litigation. In the end maximum recovery stems from dogged persistence and simply not accepting anything less than full payment. You don’t have to accept low recovery rates.

Direct Marketing

Penn Credit’s phone and mail capabilities were designed specifically with the high volumes of direct marketing clients in mind. A staff of highly trained collection representatives has been formed to focus solely on portfolios of small to medium balance accounts which are among the most difficult to collect. With decades of experience collecting for book, movie, and music direct marketing clubs and retailers find out how you too can gain the “Penn Credit advantage.”

Education

The re-payment of student loans increasingly is becoming a burden for recent graduates given the soft job market for new hires in recent years. Penn Credit is well equipped to work with those who are behind on their payments by helping them make arrangements that are realistic. When payment plans falter, aggressive and timely follow-up is needed to ensure corrective action is taken in a timely manner. Penn Credit‘s Educational Collections Program has all you need to strike a balance between maintaining a positive public image and collecting on what is owed.

Government

Financial integrity is one of the key performance indicators of effective local government. State, county, and municipal governments are often faced with the dilemma in a depressed economy in trying to maximize recovery efforts while still being sensitive to the plight of their citizens. This is when experience really counts. Penn Credit’s skilled collection representatives are trained to handle the collection of a variety of debt types including taxes, traffic citations, parking tickets, court fines, and water, sewer, and waste management bills in a respectful yet aggressive manner.

Healthcare

Economic and regulatory pressures and the ramifications that accompany them are no strangers to healthcare industry professionals. As the number and magnitude of delinquent receivables escalate, decisions on the allocation of budgetary resources become more and more difficult to make. This places a premium on finding a partner who you can count on to maximize the recovery of you unpaid receivables. Penn Credit is well equipped to handle all types of hospital, physician group, nursing facility, and emergency medical service (EMS) receivables.

Retail

A comprehensive and productive receivables management program is the lifeblood to any retailer’s success. A careful strategy must be crafted and implemented to ensure the collection of both large and small balances. From store credit cards and catalog sales to shop at home television programs there is no type of retail delinquency that Penn Credit hasn’t effectively handled.

Telecommunications

Since our inception in 1987, Penn Credit has always had a strong presence in the telecommunications arena. During this time we have effectively cultivated strong business relationships with nationwide providers that have fortified our knowledge and expertise in how to find difficult to locate debtors and generate the payments you need. Whether you are a landline, wireless, or internet based provider, there is no challenge too large for Penn Credit to tackle.

Utilities

Penn Credit recognizes that the collection of delinquent water, electric, and gas accounts are a continuing challenge. This situation is even more compounded when account write-offs translate into higher costs for consumers and hinder efforts to maintain a positive reputation with customers and government regulators. Often being successful with a high volume of small balance accounts can make or break your collection strategy. That’s why we have designed a collection approach that gives them the same level of attention as your larger account balances. Our approach has proven successful for clients across the country and has contributed to our reputation for excellence in this area.

 

 

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