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Customer Relations

To truly be in partnership with our clients, Penn Credit recognizes its obligation to provide our clients with an unsurpassed degree of responsiveness and all the information they need to effectively monitor our performance. Therefore at all times we are committed to providing:

  • Regular consultations from an Account Executive who will review your account, summarize the results we are achieving, and answer any questions you might have.
  • A dedicated internal Customer Service Representative who is familiar with each client and easily accessible by email or phone.
  • Providing a user friendly web-based remote audit environment.  This allows our clients to readily access accounts on our collection system. 
  • Meaningful and easy to read performance reports.

 

 

 

 

 

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